Privacy Policy

The following are the types of personal data that are gathered:
We collect the following information from our Guest Users and Registered Users:
Our users provide us with personally identifying information.

Contact Details (i.e. Email Address, Contact Number), Personal Details (i.e. User Name), Billing Details (i.e. Physical Billing address, Payment Method, Transaction Details), User Preferences (i.e. Preferences of order method, Time-zone, Language), and User Comments are the most common types of personal information collected by us (i.e. Feedback, Complain).

Geographical location:

Longitude and latitude, as well as address, zip code, city, and country


We require this information in order to fulfill your requests. We generate latitude and longitude automatically in order to process your delivery address  and to show your address to our riders.

We gather data so that you can place orders, obtain information and help, and make product recommendations.

How We Make Use of the Data We Collect:

The information you provide will be used to complete your order and manage your account. We will use your information to contact you in response to your suggestion or query, as well as to tell you of any product functionality updates, special offers that may be of interest to you, and changes to our Privacy Policy.

We used to contact with you via email  and phone calls. We use emails or Push Notification to confirm orders you've placed or to provide you information you've requested. We've also included email addresses so you can reach out to us directly.  The information you submit us may be examined, discarded, or used in any way. These details could be used to improve our website, app, product, and services.


A cookie is a piece of data that is kept on the hard disk of a site visitor to assist us in improving your access to our site and identifying repeat visitors.
Cookies can also help users tailor their experience on the site.
Cookies and other tracking technology cannot gather personal information; however, if you have previously provided personally identifiable information, cookies may be linked to that information.
We don't keep cookies in your browser by coding; instead, you can use your browser's save password option to save cookies.


We consider the security of your information to be a serious concern, and we are committed to safeguarding the data we collect from you. We take steps to keep your information safe. To secure the information under our control from loss, abuse, or alteration, we employ security measures. Your information is protected both online and offline when you submit sensitive information through a website or application. When you enter sensitive information into our forms, it is encrypted  and sent to us in a safe manner. While we utilize encryption to protect your sensitive information exchanged over the internet, we also protect it offline.We shall only keep personal data for as long as our business needs warrant. Upon disposal, we will erase or render unreadable any such information. We cannot, however, promise that unlawful access will never happen. Users who register on the site promise to keep their password confidential and not divulge it to anyone else.

Third-Party Information Sharing:

To fulfill your request, we may share information about you with third parties that provide various services on our behalf (i.e. process credit card payments). Only the information about you that is required for a third party to offer the requested service will be shared.
These third parties are not allowed to keep, share, store, or use your personally identifiable information in any other way.

Changes and updates in Privacy Policy:

We retain the right to change this Privacy Policy at any time if we see fit. Our Privacy Policy may be updated from time to time, and any changes will be made available on this website. Our Privacy Policy may be updated in response to changes in the legislation, new features and services, and technological advancements. Please visit our Privacy Policy page with time periods to see whether our Privacy Policy has been updated. Please take the time to go over our Privacy Statement. Following the publishing of modifications to the Privacy Policy, your continuing use of the Services will represent your approval and acceptance of such changes.

Personal data protection rights

We inform you that, with respect to your personal data, you have the right to exercise the rights set forth in applicable data protection laws, which include the right to request access to, rectification of, or erasure of personal data, as well as the right to object to processing, the right to data portability, the right to withdraw your consent at any time (without affecting the lawfulness of processing based on consent given prior to the withdrawal), and the right to object to processing.

Please contact us via mail to exercise your rights.

How to contact us:

Portolino Pizzeria

Kirchenplatz 5/1
1230 Vienna
[email protected]
01 8698867